Privacy Policy
Effective Date: 1/24/2025
At Smartass Support Cards, owned and operated by Gnandt & Associates Inc., your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using our website or services, you consent to the practices described in this policy.
If you have questions or concerns, contact us at support@smartass.cards.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you purchase a card or register for an account, we may collect:
Name
Email address
Payment information (processed securely by third-party providers)
b. User-Generated Content
We collect the messages, images, and other content you or your invitees submit when creating and customizing e-cards.
c. Device and Usage Information
When you use our website, we may collect:
IP address
Browser type and version
Pages viewed and time spent on the site
Device type and operating system
d. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze site performance, and enable certain features. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and deliver your e-card orders
To personalize and enhance your user experience
To provide customer support
To send notifications about your e-card (e.g., delivery status)
To analyze website usage and improve our services
To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
a. Service Providers
We work with trusted third-party providers for payment processing, sales, marketing & communication, and website analytics. These providers are bound by confidentiality agreements and are only permitted to use your information for the services they provide to us.
Third Parties
eCardWidget
Google Cloud
Squarespace
Stripe
Mailchimp
Activity
Custom-branded e-cards
Cloud storage
Web hosting
Payment processing
Email marketing
b. Legal Compliance
We may disclose your information if required by law or if we believe such action is necessary to:
Comply with legal obligations
Protect our rights, property, or safety
Investigate fraud or security issues
4. Your Privacy Choices
You have the following rights and options regarding your information:
a. Access and Correction
You can review and update your personal information by logging into your account.
b. Opt-Out
You may opt out of receiving non-essential emails by clicking the "unsubscribe" link in any promotional email.
c. Data Deletion
If you wish to delete your account or specific personal data, contact us at support@smartass.cards. Please note that some data may need to be retained for legal or business purposes.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. California Privacy Rights
Under the California Consumer Privacy Act (CCPA), residents of California have the following rights:
Right to Access: You are entitled to know details about the personal information we collect and how it is used or shared.
Right to Obtain a Copy: You may request a copy of the personal information we hold about you at any time.
Right to Deletion: You have the right to ask us to delete the personal information we’ve collected, subject to certain exceptions.
Right to Non-Discrimination: You have the right not to be treated unfairly or denied services for exercising your privacy rights.
California residents can exercise these rights by contacting us at support@smartass.cards. To ensure the security of your request, we will verify your identity using the information tied to your account, such as your email address. In some cases, a government-issued ID may be required.
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it.
8. Retention of Information
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
9. International Users
If you are accessing our services from outside the United States, please note that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of significant changes by posting a notice on our website.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: support@smartass.cards
Mailing Address: PO Box 800782, Santa Clarita, CA 91380
Thank you for trusting Smartass Support Cards. We’re committed to protecting your privacy while delivering cards that make a difference.